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Support engineer

Stripe | San Francisco, USA (Or remote)


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Support engineers help others integrate and build on Stripe – from developers integrating payments into their app for the first time, to engineers at popular technology companies building complex payment systems.

You’ll primarily communicate with external developers through email and IRC to solve problems, help Stripe users build cool things, and debug code of all kinds. You’ll also work with other internal engineering teams to identify bugs and find ways to help improve Stripe.

You’d be a great fit if:

  • You’re proficient at writing code in a few different languages and enjoy learning new languages and technologies.

  • You’re a thoughtful, patient, and friendly communicator who enjoys writing.

  • You have prior experience as a software engineer or significant experience building web or mobile apps.

  • You’re able to work with a high degree of autonomy and limited supervision.
  • We’re a small, highly distributed team and we’re looking for candidates who are able to learn quickly and think creatively. The ideal candidate would have a strong background working with some of the languages we interact with most often (Ruby, PHP, JavaScript, Python, Node.js, and Java) and have some interest in writing and communicating with technical and non-technical audiences alike.


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