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Salesforce Administrator

SurveyMonkey | Palo Alto, USA


About SurveyMonkey

SurveyMonkey is the world's leading provider of web-based survey solutions, and we’re looking to transform the way people make decisions. We're a smart, passionate group of people who work hard to deliver the best survey experiences on the planet, period. We believe everyone deserves easy access to the information and insights they need to make better, more informed decisions.

We're also proud to admit that despite our incredible growth over the past 15 years, we refuse to grow up. We stay curious. We believe in good ol’ roll-up-your-sleeves scrappiness. Everyone plays an impactful role, because we’re here to make a difference. And when we say good ideas can come from anyone, we mean it.

SurveyMonkey is trusted by millions of customers, including 99% of the Fortune 500, as well as other businesses, academic institutions and organizations of all shapes and sizes. We collect 2.8 million survey responses daily from people in all countries around the world.

The Role

We’re looking for a technical expert to join our incredibly talented Tech Ops team. You’ll help scale and support billions of data bits for our millions of customers. You’re a self-starter who can work independently but also collaboratively to support the greater Monkey good. How you solve the most difficult system engineering challenges can shape the future of SurveyMonkey’s infrastructure. Geeks need apply.


  • 3-5 years experience working as a Salesforce Administrator with an implementation of at least 100 users

  • Hands on Experience with System Administrator Privileges within (With all the caution and forethought that implies!)

  • Apex and VisualForce development

  • An understanding of the following:

  • IDEs (Eclipse or Sublime)

  • Git source control

  • Rapid Account Creation/Termination

  • Provisioning experience with:

  • License

  • Object Access

  • Row Access

  • Experience with integrated third-party applications (e.g Apttus, Zuora, Workday, etc).

  • Succeeding with troubleshooting complex role permissions issues

  • Advancing and introducing best practices to create and configure:

  • Role hierarchies

  • Sharing rules

  • Profiles, etc

  • Familiar working in sandbox environments for development / testing and familiar with sandbox refreshes.

  • Bonus Bananas for...

  • Salesforce Certified Administrator (201) or Salesforce Certified Advanced Administrator (401)

  • Excellent written and verbal communication skills.

  • Able to explain Salesforce configuration details in simple, everyday language to stakeholders at all levels of the company.

  • Resourceful problem-solving with a curious mindset and strong attention to detail.

  • At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, 401k, paid holidays, and equity compensation.

    SurveyMonkey is an equal opportunity employer.

    Learn More